Contact Hotel Ranque
We're happy to help you plan your stay in Paris.
Send us a message
We personally review every inquiry and respond within 24 hours. Whether you have questions about availability, special requests, or simply want to learn more about Hotel Ranque, we're here to help.
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Address
Hotel Ranque
87 Avenue Ledru-Rollin
75012 Paris, France
Nearest Metro Stations
- • Ledru-Rollin (Line 8) - 2 sec walk
- • Bastille (Lines 1, 5, 8) - 3 min walk
- • Gare de Lyon (Lines 1, 14 an TER/TGV trains to the south) - 9 min walk
Contact Details
Phone: +33 1 33 45 21 29
Email: contact@hotelranque.com
Reception Hours
7:00 AM - 11:00 PM daily
(Self check-in available outside hours)
Frequently Asked Questions
How can I make a reservation?
You can make a reservation by emailing us at contact@hotelranque.com, calling +33 1 33 45 21 29, or using the contact form on this page with your travel dates and room preferences. Our team will respond within 24 hours with availability and rates. We're also working on an online booking system that will be available soon.
How long does it usually take to receive a reply to my message?
We aim to respond to all inquiries within 24 hours, typically much faster during business hours (9 AM - 7 PM Paris time). If your question is urgent—such as same-day booking or an issue during your stay—please call us directly at +33 1 33 45 21 29 for immediate assistance.
Can I modify or cancel an existing booking by email?
Yes, you can request modifications or cancellations via email at contact@hotelranque.com. Please include your booking reference number, name, and details of the change. We'll confirm the modification and any applicable fees according to our cancellation policy. For urgent changes within 48 hours of arrival, calling is faster.
Who should I contact for group or corporate reservations?
For group bookings (3+ rooms) or corporate reservations, please contact us directly at contact@hotelranque.com with the subject line 'Group Booking' or 'Corporate Reservation.' Include your travel dates, number of rooms needed, and any special requirements. We offer group rates and can arrange private experiences like chess evenings or cycling challenges.
Do you offer special rates for longer stays?
Yes, we provide discounted rates for stays of 7 nights or longer. Contact us via email or phone with your dates, and we'll send you a custom quote. Longer stays also allow for more flexible housekeeping schedules and other personalized arrangements.
Can I visit the hotel before booking?
Yes, we welcome prospective guests to visit Hotel Ranque and see the rooms and facilities. Please contact us in advance to schedule a brief tour—ideally during reception hours (7 AM - 11 PM). This is especially helpful if you're considering Hotel Ranque for a group event or have specific accessibility needs.
What's the best way to reach you in case of emergency during my stay?
If you're already staying with us, the front desk (available 7 AM - 11 PM) is your first point of contact. Outside reception hours, we provide an emergency phone number at check-in. For urgent matters before arrival, call +33 1 33 45 21 29 and leave a message—our on-call staff monitors it regularly.
Can I request specific experiences or services not listed on the website?
Absolutely. We're a small, independent hotel and we're happy to accommodate special requests when possible. Whether it's arranging a private chess lesson, coordinating a custom cycling route, organizing a surprise for a partner, or connecting you with local services, just ask. We'll do our best to make it happen.